SUPPORT

Customer service is part of the solution.

HOW CAN WE HELP YOU

Help Desk

If you have technical difficulties with John Galt software, our team is here to help.

Our help desk team will get back to you within 24 hours and work with you directly to solve any technical issues with Atlas or ForecastX.

Attention All Forecast Xperts!
As of December 31st 2018, John Galt has unfortunately terminated and discontinued all support for all versions of ForecastX 7. ForecastX 7 was launched to support the introduction of Windows 7.0. However, Microsoft has since discontinued mainstream support for these versions of Excel and Windows, and John Galt sees it necessary to follow suit. John Galt will continue to support ForecastX license transfers for ForecastX 8 until December 31, 2020, but will no longer sell this version. Going forward, ‘ForecastX 10’ and ‘ForecastX 10 LITE’ will be the only licenses offered by John Galt.

OPEN SUPPORT TICKET

Downloads

Access to all relevant installation files and software patches.

To get started, log in to view all available downloads

Still need help?

If you still need help, just contact our team of customer service experts.

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Customer Service

If you have general questions about John Galt and our products, drop us a line and our team will get back to you as soon as possible

For any product related issues, please submit a support ticket.

Support Hours

8:00am – 5:00pm CST
Monday – Friday (closed on holidays)

CONTACT US

Looking for student help?

You check out our Student Resources to follow our most recent news for students.

STUDENT RESOURCES

John Galt offers the best and most straightforward no-nonsense customer service in the industry.

Every time you call the Forecast Xperts, you will get a live representative on the phone to answer your questions and identify new opportunities.

Our Headquarters

17 N. State Street
Suite 1890
Chicago, IL 60602

Call
+1-312-701-9026

Email
sales@johngalt.com

By Phone

United States
+1 312 701 9026

 

Australia
+61 2 8006 2409

 

United Kingdom
+44 20 3286 4930

 

Sweden
+46 8 519 70 680

 

Netherlands
+31 20 894 3307

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