Xpert™ Maintenance

John Galt’s maintenance services help you maximize your investment in our products through technical support, upgrades, and knowledge transfer. We will partner with you to overcome technical challenges and ensure that your process continues to grow and improve.

Atlas Planning Suite

Your maintenance agreement gives you access to a broad range of free resources to help you overcome your planning challenges:

  • Licensing for major software upgrades
  • Access to help desk during regular business hours
  • Access to John Galt’s trouble ticket system
  • Daily updates on all open trouble tickets
  • Patches and fixes to resolve issues with core functionality

ForecastX Wizard

No annual maintenance is charged for any ForecastX Wizard product. Free technical support is available for most issues:

  • Access to help desk during regular business hours
  • Access to John Galt’s trouble ticket system
  • Daily updates on all open trouble tickets

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