John Galt Support

John Galt offers the best and most straightforward no-nonsense customer service in the industry. Every time you call the Forecast Xperts, you will get a live representative on the phone to answer your questions and identify new opportunities.

Help Desk 

Hours: 8 AM-5 PM CDT, Monday-Friday (excluding holidays)
*** Brazil: 10 AM-7 PM BRT Monday-Friday (excluding holidays)
If you have technical difficulties with John Galt software, our help desk is on the case. Use the button above to create a support ticket. The help desk will work with you directly to overcome installation problems, error messages, customization challenges, and any other technical questions you have.


Access to the help desk is free for all ForecastX Wizard customers and Atlas Planning customers with current maintenance agreements.

Customer Service

Hours: 8 AM-5 PM CDT, Monday-Friday (excluding holidays)
*** Brazil: 10 AM-7 PM BRT Monday-Friday (excluding holidays)

If you have general questions about John Galt software or how you can use it to solve your business problems, our customer service team has the expertise you need. Our team is standing by to discuss general questions about ForecastX or Atlas Planning, work through basic planning challenges, help you make changes to your software, or just listen to your feedback and suggestions.


United States: Call +1.312.701.9026

Australia: Call +61 2 8006 2409

England: Call +44 20 3286 4930

Sweden: Call +46 8 519 70 680

Netherlands: +31 20 894 3307or email sales@johngalt.com to speak with a customer service representative today!